Frequently Asked Questions

  • Undercover parking is available during your stay. The carport is easy to access from the street and is at the top of the garden stairs that lead down to the suite.

  • You will find a hairdryer in the bathroom, shampoo & conditioner, body wash, and hand soap.

    Bath towels, hand towels, and face washers are also provided.  

    In the kitchen there are eco-friendly cleaning supplies.

  • We provide a simple breakfast. You’ll receive complimentary tea, coffee, hot chocolate, and milk. There is also a pod style coffee machine.

    You can head to the local IGA or the markets and pick up some produce and cook yourself a meal in the kitchenette.

  • Unfortunately, pets are not allowed at The Maple Suite at any time.

  • The Maple Suite is not suitable for children or pets due to the delicate nature of the furnishings, the various stairs/steps outside and inside the suite, and the unfenced yard.

  • We can put you in touch with reliable contacts who can transport you to the local wineries or to the many restaurants on the Mountain.

  • The mountain is six degrees cooler than the Gold Coast below, so be sure to pack something warm as the evenings can get rather chilly.

    There is an extra blanket in the wardrobe and an electric blanket on the king size bed.

  • The Maple Suite is the entire downstairs/lower level of our house (Maple Cottage), which has been lovingly renovated. The suite has its own private entry and is completely self-contained. It is very private and is all yours to enjoy exclusively.

    As we live upstairs, we have installed sound proof insulation in the ceiling of the suite. This prevents voices from being heard, however you will hear ours, our young children's, and Maple's footsteps above you. We are mindful of this and aim to be quiet, but these characteristics are reflected in our pricing.

  • Maple is a very friendly dachshund. She is often eager to meet visitors and will bark until she gets a pat.

  • Tamborine Mountain has something to offer all year round.

  • Of course, when you book The Maple Suite, we’ll provide you wth a list of all our favourite places on the Mountain.

If you have any other questions, please get in touch with us via email: info@jessiandkoombs.com.au